To help ease the financial burden for uninsured and underinsured patients, North Valley Hospital and its outreach clinics offer financial aid to qualifying patients. Financial assistance is available for those earning up to 400 percent of the federal poverty guidelines. In addition, North Valley’s primary care and specialty clinics provide a sliding fee scale based on financial need.
All nonelective services qualify for charity care consideration including services received at a North Valley outreach clinic. The financial assistance is based on liquid assets and gross monthly income for the household calculated as a percentage of the 2016 federal poverty guidelines. For example, a family of four with a household gross income at 400 percent of the federal poverty level, or $97,200, could be eligible for a 44 percent reduction on their medical charges. The financial aid levels were developed to be consistent with the amounts generally billed to patients with Medicare.
North Valley offers assistance to all those in need whether or not they have insurance. To be eligible for this financial assistance, individuals must demonstrate that they have exhausted all other means of assistance, and they must apply for Medicaid and show a Medicaid denial. North Valley personnel can assist individuals in applying for Medicaid.
For patients who are underinsured with limited coverage or large deductibles, North Valley also offers qualifying patients a 30 percent discount on their balance after insurance has paid if the account balance is paid in full within 30 days of service.
For the fiscal year ending June 30, 2016, NVH provided $1.4 million in the cost of charity care and realized $1.7 million in the cost of bad debt for patients unable or unwilling to pay for services. Including contractual discounts, NVH contributed more than $27 million in uncompensated health care to the community.
For more details on the financial assistance programs and qualification guidelines, please contact:
North Valley Hospital Financial Counselors
North Valley Professional Center Office Manager
Eureka Healthcare Primary Care Office Manager
North Valley Hospital has two certified application counselors on-site who can can assist individuals in understanding their options in the Health Insurance Exchange or applying for Medicaid.
Financial Assistance Forms and Guidelines
Financial Assistance Program Form
Financial Assistance Guidelines 2017
Financial Assistance Form for Balances Under $2,000
Financial Assistance Form for Balances Over $2,000
Participating Medical Providers and Provider Groups
Financial Assistance Billing and Collection Practices