Planetree_logo-green

News

News
HomeNewsPatient portal update coming soon

Patient portal update coming soon

North Valley Hospital is preparing to upgrade the patient portal for hospital patients to improve your experience when accessing your electronic medical records.

Starting April 1, 2018, no new medical records data will be loaded to the hospital portal until we transition to our new system in a few months.

Unfortunately, the documents on the current hospital patient portal will not be transferred into the new system and are available only until September 27, 2018. We recommend that you print or download and save any documents by September 27 that you may want for future access. Instructions for downloading data are available on the medical records page of the North Valley Hospital website.

As always, patients can request a copy of their medical records by contacting the Health Information Management (HIM) department at North Valley Hospital at (406) 863-3547.

Note that the patient portal for clinic patients and the financial patient portal will not change and are still in operation.

We apologize for any inconvenience and are available to assist with any questions you may have. Feel free to contact our support team at NVHMedicalRecords@nvhosp.org or call (406) 863-3547 during regular business hours.

Thank you for your understanding and support as we implement this conversion.