Online services available for patient billing
In December, Kalispell Regional Healthcare mailed more than 30,000 statements to patients. Due to a conversion of several of our billing systems, we are experiencing many challenges. Some of the challenges patients are experiencing include receiving statements before insurance has been billed, receiving duplicate statements and receiving statements for older service dates. Due to these issues, patient call volumes are high and patients are experiencing long wait times to speak to a representative.
We are aware of these issues and you can expect improvements quickly. We apologize for any inconvenience that you experience and thank you for your patience.
To avoid phone wait times, we encourage patients to make use of online services for billing and statement questions.
Email your billing questions
If you have billing questions, we encourage you to email firstname.lastname@example.org. Patients can expect a response within 24 to 48 hours.
Pay your bill online
With your statement in hand, it's easy to pay your bill online. You can create an account or make a quick one-time payment.
View your statements
You can create a secure account with myHealth to access your health record, review medications, and view appointments and lab results.