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North Valley Hospital honored for excellence in patient experience

(This article was written and published by Whitefish Pilot on December 11, 2019)

North Valley Hospital is being honored at the national level for its patient experience.

The hospital was awarded a 2019 Guardian of Excellence Award from Press Ganey. North Valley is the only Montana hospital to receive an award from the company that works with health care institutions for surveys that measure patient satisfaction. Kevin Abel, CEO of North Valley Hospital, praised the award. “This award speaks to our commitment to quality care and the Planetree philosophy of patient-centered care,” Abel said in a release. “I’m impressed by the high-level work of our employees to invest continually on patient experience while providing excellent care.”

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