Welcome to myHealth @ KRH

Welcome to myHealth @ KRH
HomemyHealthFrequently Asked Questions

myHealth Frequently Asked Questions

What is the myHealth patient portal?
The myHealth patient portal provides you with confidential and secure access to your health information. From the convenience of your home or on your mobile device, you can access test results, your medical history, upcoming appointments, and medications and allergies.

Where does my health information on the myHealth patient portal come from?
All of the information contained in your profile on the myHealth patient portal is information from your Kalispell Regional Healthcare electronic health record.

Is there a fee to use the myHealth patient portal?
No, use of the myHealth patient portal is provided free of charge to any patients of Kalispell Regional Healthcare.

How can I get registered to use the myHealth patient portal?
There are several ways for you to register for the myHealth patient portal. Upon patient registration, you will be asked if you would like to register also for the myHealth patient portal. The other opportunity is to activate your account online. You can also contact us at (406) 752-5111 or at patientportal@krmc.org.

Can my family access my health information?
In addition to having access to your own health information, the myHealth patient portal also allows you to grant others, as you wish, to have access to your health information. Individuals at least 18 years old can be given proxy access to your health records with an authorized consent to help manage your care. In order to comply with U.S. and Montana laws and regulations concerning the privacy of certain medical/mental health records of minor patients, KRH does not provide myHealth website access to the electronic health record of minor patients from the ages of 11 to 17. For more information on proxy access, please contact patientportal@krmc.org or call (406) 752-5111.

Who do I contact for possible errors in my record?
Your information on the myHealth patient portal comes directly from your electronic health record. If you find errors, please ask your physician’s office to correct any inaccurate information at your next clinic visit. We are working diligently to update all Kalispell Regional Healthcare clinics into a cohesive electronic health record. Your clinic may not yet be updated, or it may not be part of the KRH system. For a list of primary care clinics within the KRH system, see the website at krh.org.

What if I have technical problems with the myHealth patient portal?
If you have technical problems with the myHealth patient portal, please contact patientportal@krmc.org.

Can I submit my own information to the myHealth patient portal?
Yes, you may submit certain health data elements by using the Health Tracker features of the myHealth patient portal. Please log in to your account for more information on how to connect your personal health devices to myHealth.

Can I access my child’s health records from my account?
Yes, but only for children up to 10 years of age. In order to comply with U.S. and Montana laws and regulations concerning the privacy of certain medical/mental health records of minor patients, KRH does not provide myHealth website access to the electronic health record of minor patients from the ages of 11 to 17.

Can I request an appointment through the myHealth patient portal?
Not at this time. However, Kalispell Regional Healthcare is planning on rolling out this feature soon.