Please download the appropriate form as directed by your physician and/or staff. Please bring the completed form(s) with you to your scheduled visit. This will help expedite the registration process. Thank you.
New Patient Registration
Authorization to Discuss Medical Care
Click on the link below to review Kalispell Regional Healthcare's notice of privacy practices, patient consent and financial agreement, advance directives, patient rights and responsibilities, organizational code of ethics, messages from Medicare and Tricare, and truth in lending.
Patient Rights and Policies
Please bring your insurance card with you to every appointment.
We participate with most federal and state government programs, and with the following insurance plans and provider networks:
- BlueCross BlueShield
- Community Health Network
- Health InfoNet
- Montana Health CO-OP (Altius)
- United Healthcare
Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.
Late arrival policy:
Please be aware that if you are 15 minutes late for your scheduled appointment time, we may be required to reschedule your appointment to maintain a timely and efficient clinic.
Fees and Payments
We accept cash, check, debit card, health savings/flex card, American Express, Discover, MasterCard and Visa for your convenience. If we are a participating provider with your insurance company, we will bill them. However, payment is the patient’s responsibility and is due at the time of service. A 15 percent discount will be applied to the bill if paid at the time of service if you are a self-pay patient and do not have insurance. We will help in any way we can to assist you in handling claims and balance management.
Notice to Walk-in Care Patients
Flathead Orthopedics is not a freestanding urgent care facility. What that means to you is though you walk in to our clinic for care, we are required to bill your walk-in care visit to your insurance company with the place of service as an office visit instead of an urgent care visit. Your insurance company may pay the benefits differently for these visits, with different copays, coinsurance and deductibles. Please check with your insurance carrier if you have questions about your walk-in care benefits.
Prescriptions and Renewals
If you require a refill on your medication, please contact your pharmacy. We require a 48 hour notice for all refills. No narcotic medications will be renewed after 2 p.m. on Fridays, nor on weekends, holidays or after regular working hours by on-call medical personnel. Prescriptions will not be refilled outside of normal office hours because the covering health care provider or staff may not know you or your condition, and medical records may not be easily accessible. Please count your pills regularly and plan ahead for refills.