Excellence in Health Care

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Facts About Kalispell Regional Healthcare and its Family of Services

  • 2018 North Valley Hospital received the Donation Referral Achievement Award from LifeCenter Northwest. The award recognizes referring tissue donations in a timely manner to positively impact donation outcome.
  • 2018 North Valley Hospital earned the Tissue Donation Achievement Award from LifeCenter Northwest. The recognition was given to six regional hospitals with a 75% tissue donation rate or higher.
  • 2018 Kalispell Regional Healthcare received the Get With the Guidelines–Stroke Gold Plus quality achievement award from the American Heart Association and American Stroke Association.
  • 2018 Kalispell Regional Medical Center received the ACTION Registry Platinum Performance Achievement Award from the National Cardiovascular Data Registry (NCDR). The award recognizes hospitals that have demonstrated sustained, top level performance in quality of care and adherence to guideline recommendations.
  • 2018 Kalispell Regional Medical Center earned the Get With The Guidelines–Heart Failure Silver Plus Quality Achievement Award from the American Heart Association. KRMC also qualified for recognition on the Target: Heart Failure Honor Role. 
  • 2018 Brendan House's Compassionate Care Team program received the Innovative Care Award from the Montana Health Care Association.
  • 2018 Kalispell Regional Medical Center's Diabetes Education & Prevention's education recognition was renewed by the American Diabetes Association for the Diabetes Self-Management Program. This achievement recognizes the staff's adherence to national standards of quality education.
  • 2018 Kalispell Regional Medical Center received the Women’s Choice Award for America’s 100 Best Hospitals for Patient Experience, based on scores from the Hospital Consumer Assessment of Healthcare, Providers and Systems (HCAHPS). These scores were based on reporting weighed according to the preference of female consumers.
  • 2018 Kalispell Regional Medical Center was named one of the nation's 100 Top Hospitals® by IBM Watson Health™. This study spotlights the best-performing hospitals in the U.S. based on a balanced scorecard of publicly available clinical, operational and patient satisfaction metrics and data. Kalispell Regional Medical Center was the only hospital in Montana to receive this honor.
  • 2018 Kalispell Regional Medical Center received the Healthgrades Orthopedic Surgery Excellence Award and was the only Montana hospital to receive the award.
  • 2018 Kalispell Regional Medical Center was named among the top 10 percent in the nation for overall orthopedic services by Healthgrades.
  • 2018 Kalispell Regional Medical Center was selected as a Five-Star Recipient for Treatment of Stroke by Healthgrades.
  • 2018 Kalispell Regional Medical Center was selected as a Five-Star Recipient for Back Surgery by Healthgrades.
  • 2018 Kalispell Regional Medical Center was selected as a Five-Star Recipient for Treatment of Bowel Obstruction by Healthgrades.
  • 2018 Kalispell Regional Medical Center was selected as a Five-Star Recipient for Small Intestine Surgeries by Healthgrades.
  • 2017 Kalispell Regional Healthcare was voted Best Place to Work in the Daily Inter Lake's Best of the Flathead.
  • 2017, 2018 Brendan House was recognized among US News & World Report's listing of Best Nursing Homes as a High Performing Nursing Home.
  • 2017, 2018 Kalispell Regional Medical Center was selected as a Five-Star Recipient for Treatment of Sepsis by Healthgrades.
  • 2017, 2018 Kalispell Regional Medical Center was selected as a Five-Star Recipient for Treatment of Heart Attack by Healthgrades.
  • 2016, 2017, 2018 Kalispell Regional Medical Center was named a Five-Star Recipient for Hip Fracture Treatment by Healthgrades.
  • 2015, 2016, 2017, 2018 Kalispell Regional Medical Center was selected as a Five-Star Recipient for Treatment of Bowel Pneumonia by Healthgrades.
  • 2017 Kalispell Regional Medical Center was one of two hospitals in Montana and one of 337 in the nation to earn an Overall Hospital Quality 5-Star Rating from the Centers of Medicare & Medicaid Services (CMS). These ratings are determined by measures of many aspects of quality care, including mortality, readmission, safety, patient experience, efficiency, timeliness and effectiveness of care.
  • 2017 Brendan House received a 5-Star Rating from the Centers of Medicare & Medicaid Services (CMS).
  • 2017 Kalispell Regional Medical Center received the 2017 Mission: Lifeline NSTEMI Bronze quality achievement award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks.
  • 2017 Kalispell Regional Healthcare received the Get With The Guidelines–Heart Failure Bronze quality achievement award. This award recognizes Kalispell Regional Healthcare’s commitment and success in implementing a high standard of heart failure care by ensuring that heart failure patients receive treatment that meets nationally accepted, evidence-based standards and recommendations.
  • 2017 Kalispell Regional Medical Center was recognized by Becker's Hospital Review as a 100 Great Community Hospital. KRMC was selected based on rankings and awards in addition to its reputation for leadership and innovation.
  • 2017 Kalispell Regional Medical Center was named a Top 20 Rural Community Hospital in the United States by iVantage. The hospitals named to this list have achieved success in overall performance based on a composite rating from eight pillars of excellence: inpatient market share, outpatient market share, quality, outcomes, patient perspectives, costs, charges and financial stability.
  • 2017 Kalispell Regional Medical Center was recognized as a top-performing hospital in the Conduent Midas Platinum Quality Award program. This award is based on KRH's 2016 performance in the Midas National Comparative Database. The awards recognize industry leadership and hospital excellence and are based on achievement and data-driven performance.
  • 2017 Kalispell Regional Healthcare received the Get With the Guidelines–Stroke Gold Plus quality achievement award with Target: Stroke Honor Roll from the American Heart Association and American Stroke Association. KRH achieved 85 percent or higher compliance with the stroke achievement measures and 75 percent or higher compliance with stroke quality measures for three consecutive years.
  • 2017 Rocky Mountain Heart & Lung was designated an Anticoagulation Center of Excellence by the Anticoagulation Forum. This designation demonstrates Rocky Mountain Heart & Lung’s ongoing goal to achieve the highest level of care and the best possible outcomes for patients on antithrombotic medications.
  • 2017 Kalispell Regional Medical Center was recognized as one of America's 100 Best Hospitals for Patient Experience by the Women's Choice Award. The recognition was based on HCAHPS reporting weighed according to the preference of female consumers.
  • 2017 Kalispell Regional Medical Center was named a Top 100 Rural & Community Hospital in the United States by iVantage. The hospitals named to this list are top performers in managing risk, achieving higher quality, securing better outcomes, increasing patient satisfaction and operating at a lower cost than their peers.
  • 2016, 2017 Kalispell Regional Medical Center received the Outstanding Patient Experience Award by Healthgrades, and was also named among the top 10 percent in the Nation for Outstanding Patient Experience. The award recognizes hospitals for providing outstanding patient experience based on 10 measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions. The award is based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from the Centers for Medicare & Medicaid Services (CMS).
  • 2016 Brendan House was recognized among US News & World Report's listing of Best Nursing Homes as a High Performing Nursing Home.
  • 2016 Kalispell Regional Medical Center received the American Excellence Award by the American Economic Institute in the area of customer service.
  • 2016 Kalispell Regional Medical Center was recognized as high performing by the 2016-2017 U.S. News Best Hospitals rankings in the area of urology.
  • 2016 Kalispell Regional Medical Center was recognized as high performing by the 2016-2017 U.S. News Best Hospitals rankings in the area of chronic obstructive pulmonary disease (COPD).
  • 2016 Kalispell Regional Medical Center was recognized as high performing by the 2016-2017 U.S. News Best Hospitals rankings in the area of heart failure.
  • 2016 Kalispell Regional Medical Center was recognized as a 2016 Mission: Lifeline Receiving Center Silver Plus recognition award recipient by the American Heart Association/American Stroke Association as demonstrated through its 2015 Action Registry-GWTG data.
  • 2016 Kalispell Regional Medical Center was recognized by Becker's Hospital Review as a 100 Great Community Hospital. The hospital was selected based on rankings and awards from organizations including iVantage Health Analytics, Truven Health Analytics, Healthgrades, Carechex, the American Nurses Credentialing Center and the Leapfrog Group.
  • 2016 Kalispell Regional Healthcare received the Get With the Guidelines–Stroke Gold Plus achievement award from the American Heart Association and American Stroke Association. KRH achieved 85 percent or higher compliance with the stroke achievement measures and 75 percent or higher compliance with stroke quality measures for two consecutive years.
  • 2016 Kalispell Regional Medical Center was named a 2016 Top 100 Rural & Community Hospital by iVantage Health Analytics. These scores were based on an assessment through the lens of the Hospital Strength INDEX, an objective, in-depth analysis designed to bring clarity and insight to hospital performance in an increasingly complex and regulated environment.
  • 2016 Kalispell Regional Medical Center received the Women's Choice Award for America's 100 Best Hospitals for Patient Experience, based on scores from the Hospital Consumer Assessment of Healthcare, Providers and Systems (HCAHPS). These scores were based on reporting weighed according to the preference of female consumers.
  • 2016 Kalispell Regional Medical Center received the Women's Choice Award for America's Best Hospitals for Patient Safety. More than 3,500 hospitals were included in the analysis. KRMC was selected based on its consistently low rates of infections and surgical errors, and patient recommendations.
  • 2016 Kalispell Regional Medical Center received the Women's Choice Award for America's Best Hospitals for Cancer Care. More than 1,300 Cancer Care facilities were included in the analysis. KRMC was selected based on its advanced cancer program accreditation as well as its additional cancer services, clinical performance and patient recommendations.
  • 2015 Brendan House was recognized among US News & World Report's listing of Best Nursing Homes as a High Performing Nursing Home.
  • 2015 Kalispell Regional Medical Center was recognized by Consumer Reports with the highest safety score in the state. Of particular note were high scores in the areas of Avoiding Readmissions, Appropriate Use of Abdominal Scanning and Appropriate Use of Chest Scanning.
  • 2015 Kalispell Regional Medical Center was named one of the country's top hospitals by Newsmax in an article titled "Benefits of Retiring in Montana."
  • 2015 Kalispell Regional Medical Center was named a HEALTHSTRONG hospital by iVantage Health Analytics. The annual study measures the nation's top performing hospitals across 62 different performance metrics, including quality, outcomes, patient perspective, affordability and efficiency.
  • 2015 Kalispell Regional Medical Center received the Women's Choice Award for America's Best Hospitals for Cancer Care. This distinction is the first of its kind in the nation and is based on research from publicly available data (CMS) and patient recommendations and satisfaction scores (HCAHPS). More than 1,300 cancer care facilities were included in the analysis.
  • 2015 Kalispell Regional Medical Center received verification from the American College of Surgeons Committee on Trauma certifying KRMC as a Level III trauma center through March 24, 2018.
  • 2015 Kalispell Regional Healthcare received the Get With the Guidelines–Stroke Silver Plus achievement award from the American Heart Association and American Stroke Association. KRH achieved 85 percent or higher compliance with the stroke achievement measures and 75 percent or higher compliance with stroke quality measures.
  • 2015 Thomas Origitano, MD, PhD, neurosurgeon at the KRH Neuroscience and Spine Institute, was named among the Top Doctors for Cancer by Newsweek Magazine.
  • 2015 Bret Lindsay, MD, neurologist at the KRH Neuroscience and Spine Institute, was named among the Top Doctors for Neurology by Castle Connolly Medical.
  • 2015 Melissa Hulvat, MD, surgeon at the KRH Bass Breast Center, was named among the Top Doctors for Surgery by Castle Connolly Medical.
  • 2015 Lynn Dykstra, MD, pediatrician at the KRH Sunny View Pediatrics, was named among the Top Doctors for Pediatrics by Castle Connolly Medical.
  • 2015 Christopher Gill, MD, pediatrician at the KRH Family Health Care, was named among the Top Doctors for Internal Medicine by Castle Connolly Medical.
  • 2015 Kelly Redfield, MD, physician at the KRH Woodland Clinic, was named among the Top Doctors for Internal Medicine by Castle Connolly Medical.
  • 2015 Eric Brandeberry, MD, a family practice physician at the KRH Columbia Falls Clinic, was named among the Top Doctors by Castle Connolly Medical.
  • 2015 Thomas Origitano, MD, PhD, neurosurgeon at the KRH Neuroscience and Spine Institute, was named among America's Top Doctors for Cancer by Castle Connolly Medical.
  • 2014 Brendan House was recognized among US News & World Report's listing of Best Nursing Homes as a High Performing Nursing Home.
  • 2014 Kalispell Regional Medical Center was named by CNN Money as one of the country's top hospitals in an article titled "The best states to retire in are a little surprising."
  • 2014 Kalispell Regional Medical Center received the Women's Choice Award and was recognized in Best Hospitals for Patient Experience in Heart Care. KRMC was selected based on its record with regard to treatment of heart attacks and heart disease as well as patient satisfaction scores.
  • 2014 Kalispell Regional Medical Center received the Women's Choice Award and was recognized in America's Best Hospitals for Patient Experience in Obstetrics. The selection was based on a review of provided services as well as patient satisfaction scores, with additional consideration given to KRMC's record for clinical care.
  • 2013 Kalispell Regional Medical Center was recognized as one of the top 100 hospitals in the nation in terms of the value provided to the community by Cleverley & Associates, a leading health care financial consulting firm specializing in operational benchmarking and performance enhancement strategies.
  • 2013 Kalispell Regional Medical Center was one of only 10 hospitals in the nation singled out in a Medicare report for having better-than-average readmission rates for three key health concerns: heart failure, heart attack and pneumonia.
  • 2013 Kalispell Regional Medical Center's laboratory earned accreditation from the College of American Pathologists.
  • 2013 Kalispell Regional Medical Center was ranked No. 1 in the state for medical excellence in one or more clinical categories based on the Delta Group's CareChex Hospital Quality Ratings.
  • 2012 The HealthCenter was named a 100 Top Hospital by Thomson Reuters.
  • 2012 The American College of Surgeon’s Commission on Cancer awarded Kalispell Regional Healthcare’s cancer program a three-year Accreditation with Commendation as a Community Cancer Program.
  • 2012 The Bass Breast Center was awarded a three-year accreditation by the American College of Surgeon’s National Accreditation Program for Breast Centers.
  • 2011, 2012 Kalispell Regional Medical Center was recognized among US News & World Report's listing of Best Hospitals as a High Performing Hospital in the specialty areas of Ear, Nose & Throat, Gastroenterology, Geriatrics and Pulmonology.
  • 2011, 2012 Kalispell Regional Medical Center was named a Top 100 Hospital by Women Certified, an advocate for female consumers, awarding businesses and brands based on consumer experience.
  • 2009, 2010, 2011, 2012 Kalispell Regional Medical Center was recognized by Healthgrades as a Distinguished Hospital for Clinical Excellence. KRMC's low complications and mortality rates are considered by Healthgrades to be in the top 5 percent of hospitals in the country. KRMC also was recognized by Healthgrades with the Patient Safety Excellence Award and the Outstanding Patient Experience Award. Out of 5,000-plus hospitals in the United States, KRMC was one of only a few hospitals to earn all three designations.
  • 2011 The Summit Medical Fitness Center earned certification as a Medical Fitness Facility, a distinction awarded by the Medical Fitness Association.
  • 2010 MIDAS, a company that reviews patient safety data submitted by hospitals, found that out of 564 participating hospitals, Kalispell Regional Medical Center performs in the top 5 percent.
  • 2010 Best in Value, an independent company, used MedPAR data to recognize Kalispell Regional Medical Center as a Best in Value Award winner. It ranked KRMC in the top tier nationally for quality, affordability, efficiency and patient satisfaction.
  • 2010 Dr. Elliot Fischer, researcher with the Dartmouth Institute, reported that Kalispell Regional Medical Center was one of the lowest-cost providers in the state of Montana.
  • 2007, 2008, 2009, 2010 The Kalispell Regional Medical Center Inpatient Rehabilitation department received the top performer award from Uniform Data Systems, a company that correlates rehabilitation data.
  • Kalispell Regional Medical Center's Inpatient Rehabilitation program was accredited by CARF International (formerly the Center for Accreditation of Rehabilitation Facilities) since 1994. In 2014, the department received a three-year CARF accreditation, CARF's highest level of approval that can be awarded to an organization. It shows Inpatient Rehabilitation's substantial conformance to CARF standards.
  • Kalispell Regional Medical Center was certified by the Centers for Medicare & Medicaid Services.
  • 2010 Kalispell Regional Medical Center's Emergency Services received Trauma III designation by the American College of Surgeons. This achievement recognizes the trauma center staff's dedication to providing optimal care for injured patients.
  • 2010 Kalispell Regional Medical Center's Diabetes Care and Prevention Center's education recognition was renewed by the American Diabetes Association for the Diabetes Self-Management Program. This achievement recognizes the staff's adherence to national standards of quality education.
  • Kalispell Regional Medical Center was accredited in nuclear medicine by the American College of Radiology.
  • Kalispell Regional Medical Center's Winkley Women's Center Mobile Mammography Coach was accredited in both mobile mammography and breast ultrasound by the American College of Radiology.
  • 2010 The Echocardiography Lab at Kalispell Regional Medical Center and Rocky Mountain Heart & Lung earned international accreditation through the Intersocietal Commission for the Accreditation of Echocardiography Laboratories.
  • 2010 The HealthCenter was recognized by Press Ganey with its Summit Award for achieving three consecutive years of patient satisfaction scores exceeding the 95th percentile.
  • 2009, 2010 Both Kalispell Regional Medical Center and The HealthCenter were recognized with the Mountain Pacific Quality Health Award, which recognizes hospitals that are working actively to improve processes to achieve and maintain a high level of compliance with clinical improvement measures.
  • The HealthCenter's Women's Center received designation by the American College of Radiology as a Breast Imaging Center of Excellence.
  • The HealthCenter was accredited by the American College of Radiology in the following modalities: mammography, stereotactic breast biopsy, breast ultrasound, MRI (1.5T and 3.0T), CT, PET and ultrasound.
  • Kalispell Medical Equipment was nationally certified as an accredited Durable Medical Equipment Company by the Healthcare Quality Association on Accreditation.